An AI agent for your website, live in minutes.
Kaptila Welco answers visitor questions from your own content, captures leads while you sleep, and hands off to your team whenever a human is needed.
No credit card required. 14-day free trial on any plan.
Most website visitors leave without ever asking a question.
Live chat only works when someone's watching it. Contact forms get ignored. FAQ pages get skipped. Meanwhile visitors leave with unanswered questions and no way to reach you outside office hours. Kaptila Welco stays on your site around the clock, answers from your own content, and only pulls in a human when the conversation actually needs one.
Everything you need to put an AI agent on your site
Connect your content, customize the widget, and go live with one line of code.
Website knowledge base
Auto-crawl your website and/or upload docs and FAQs. Keep it updated as your content changes.
Embeddable widget
One script tag. Customizable name, avatar, colors and greeting message.
Lead capture
Structured name, email, company and intent for every qualified conversation.
Human handoff
Email or Slack notification whenever the agent can't help or a visitor asks for a person.
Conversation dashboard
Full, searchable transcript history for every conversation the agent has.
Multi-language
Automatically answers visitors in their own language.
No invented answers
The agent only answers from your content. Uncertain questions go to a human instead of a guess.
Gets better over time
Review unanswered questions in your dashboard and grow the knowledge base as you go.
How Kaptila Welco works
Create an account
Sign up for Kaptila Welco.
Connect your content
Welco crawls your website and/or you upload docs and FAQs to build its knowledge base.
Customize the widget
Name, avatar, colors and greeting message.
Embed one line of code
Paste the snippet into your site. Done.
Review and improve
See conversations and unanswered questions in your dashboard; the knowledge base gets better over time.
Human handoff, always available
The agent hands off by email or Slack whenever it's unsure or a visitor asks for a person.
Built to answer honestly, with a human safety net
The agent only answers from the content you've connected. When it's not confident, it hands off instead of guessing — so visitors always get a reliable answer, either from Welco or from your team.
Pricing
Three plans, priced by monthly conversation volume. Every new account starts with a 14-day free trial — no credit card required.
Best for a single website that wants an always-on AI agent.
See what's included
- 1 website
- Up to 500 conversations / month
- Website knowledge base
- Embeddable widget
- Lead capture
- Email handoff notifications
- Conversation dashboard
Best for companies running the agent across multiple sites.
See what's included
- 3 websites
- Up to 3,000 conversations / month
- Website knowledge base
- Custom widget branding
- Lead capture
- Slack + email handoff
- Conversation dashboard
- Multi-language support
Best for high-traffic sites and teams that need custom integrations.
See what's included
- Unlimited websites
- Up to 15,000 conversations / month
- Custom integrations
- Priority support
- Advanced dashboard
- Multi-language support
- SLA
All prices exclude VAT where applicable. Annual plans are billed upfront.
Every new account starts with a 14-day free trial. No credit card required.
Need more than 15,000 conversations a month? Contact us to discuss the Enterprise plan.
What teams use Kaptila Welco for
Answers from your content, human handoff by default
Kaptila Welco is designed to be trustworthy on your site. It answers only from the content you've connected — it does not invent information. When it's not confident, or a visitor asks for a person, it hands off to your team instead of guessing.
Frequently asked questions
Minutes — create an account, connect your content, and paste one embed snippet into your site.
No. It only answers from the content you've connected. If it's not confident, it hands off to a human instead of guessing.
It notifies your team by email or Slack with the full conversation so a human can take over.
No — every account gets a 14-day free trial with no card required.
Yes, depending on your plan. See the pricing section for how many websites each plan includes.
The agent detects and responds in the visitor's own language automatically.
Yes — every conversation is in your dashboard, including questions the agent couldn't answer, so you can improve the knowledge base over time.
Contact Kaptila
Have a question before creating an account? Send us a message.
Create accountPut an AI agent on your website today.
Create an account, connect your content, and go live with one line of code. 14-day free trial, no credit card required.